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Frequently asked questions
We ship all our orders with Australia Post. Do you order before 23:00? Then your parcel will be sent the same day, free of charge, including track and trace. So you will receive your order quickly and without extra costs! Shipping is always free!
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt, should it not fit or not be right. We make sure the process goes smoothly, so you don't have to worry.
Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and make sure it fits perfectly. All our clothes fall normally, so you can just pick your normal size, just like any other brand.
Do you have a question or need advice?
Then don't hesitate to contact us. We are here to help you and offer guidance.
Email: info@isabellamelbourne.com
Mon / Fri: 09:00 AM – 05:00 PM
Sat / Sun: 10:00 AM – 05:00 PM